The purpose of these Terms of Service (these "Terms") is to stipulate the rights, obligations, responsibilities, and conditions and procedures for the use of the FanWork service and related services provided by DataTown Co., Ltd. (the "Company") between the Company and the User.
"Service" means FanWork and its ancillary services provided by the Company through its mobile application and website (including fanwork.kr).
"Member" means a person who has agreed to these Terms, entered into a user agreement with the Company, and has been granted an account.
"Guest" means a person who uses certain features of the Service (e.g., viewing Collabs, indicating intent to participate) through a public link without registering as a Member.
"Collab" means a fan activity project opened within the Service by a Member (Organizer), which includes features for recruiting participants, communication, and archiving.
"Organizer" means a Member, or a Fanbase represented by a Member, who opens and operates a Collab.
"Fanbase" means a fan organization operated by multiple Members that is registered within the Service in accordance with the procedures set by the Company.
"LS (Light Stick)" means a prepaid digital currency issued by the Company that Members can use to purchase digital goods and services within the Service.
"RP (Respect Point)" means a record granted based on a Member's contribution activities within the Service. RP has no property value and cannot be purchased, transferred, or exchanged for cash.
"Record" means posts, artworks, authentications, etc., created during a Collab that are preserved after the Collab concludes.
"Group Purchase" means a transaction where the Company acts as the seller and sells goods/services conditional upon reaching a target quantity or amount, and issues a full refund if the condition is not met.
Terms not defined in this Article shall be governed by relevant laws and general commercial practices.
The Company shall post these Terms on the initial screen of the Service or a linked screen, along with its trade name, representative, address, business registration number, mail-order business report number, and contact information.
The Company may amend these Terms to the extent that it does not violate relevant laws. In the event of an amendment, the Company shall provide notice 7 days prior to the effective date (30 days prior for amendments disadvantageous or significant to Users), and individually notify Users of disadvantageous changes.
If a User does not explicitly express refusal within the notice period, they shall be deemed to have agreed to the amended Terms. Users who do not agree may terminate the user agreement.
Matters not specified in these Terms shall be governed by relevant laws, such as the Act on the Consumer Protection in Electronic Commerce, etc., the Content Industry Promotion Act, and the Act on the Regulation of Terms and Conditions, as well as commercial practices.
The Company may establish individual policies (e.g., Payment and Refund Policy, Privacy Policy, Community Guidelines). If individual policies conflict with these Terms, the individual policies shall prevail to the extent not disadvantageous to the User.
The user agreement is established when an applicant agrees to the Terms and the Company accepts the application. The Company may withhold or refuse acceptance in cases of false information, identity theft, or a history of account restriction. Persons under the age of 14 may not register without the consent of a legal representative.
Members are responsible for managing their accounts and passwords and must immediately notify the Company if they become aware of unauthorized use by a third party.
Guests may view Collabs through public links and indicate their intent to participate by providing only their name and email address.
Information provided by Guests is used solely for the operation of the relevant Collab (e.g., notifications of changes, results) and not for other purposes.
If a Guest registers as a Member using the same email address, their participation records as a Guest may be transferred to their Member account upon identity verification.
Participation and activities requiring payment within the Service are restricted to Members only.
Members may withdraw from the Service at any time. Unused LS upon withdrawal will be handled in accordance with Article 14. Members' posts within Collab Records will be handled in accordance with Article 10. The Company may restrict use or terminate membership for violations of these Terms or laws, providing prior notice and an opportunity to object.
The copyright of the content posted by a Member on the Service belongs to the Member.
The Member grants the Company a non-exclusive license to store, reproduce, display, and distribute the posts for the purpose of operating, improving, and promoting the Service. The Company will indicate the source when used for promotional purposes.
The Company shall not commercially sell a Member's posts without their consent.
Upon the conclusion of a Collab, posts created during its progress are preserved as a Record and provided to participants.
To ensure the integrity of Collab Records, posts may remain preserved even if a Member withdraws. Members may request the deletion of their posts prior to withdrawal.
Users shall not engage in the following acts:
Impersonating others or posting false information.
Infringing upon the rights of others or defaming others.
Interfering with the normal operation of the Service.
Posting content that violates laws or public order and morals.
Inducing financial receipts through Collabs/posts in a manner not provided by the Company (e.g., inducing deposits to personal bank accounts), except when using the Creator-designated External Link under Article 20.
Forging the Organizer's history or records.
Giving or receiving money or LS in exchange for lotteries or voting.
The Company may review reported posts and take actions such as hiding or deleting them. The Company does not automatically delete posts based solely on a report and provides the poster with an opportunity to object.
LS is purchased via in-app billing of App Market Operators (Apple, Google), subject to their respective policies.
LS can only be used to purchase digital goods and services within the Service. Physical goods and offline services cannot be purchased with LS.
The Company may grant free LS through events, etc. Free LS is not eligible for refunds and will be consumed before paid LS.
Members may request a refund for unused paid LS within the subscription withdrawal period in accordance with relevant laws. Due to the nature of in-app billing, the refund procedures are also subject to the policies of the App Market Operators.
Already used LS and free LS are not refundable. Upon withdrawal, unused paid LS is processed according to relevant laws and these Terms.
RP is a record of contribution and holds no property value. It cannot be purchased, transferred, inherited, exchanged, or converted into cash, nor can it be transferred between Members.
The Company may revoke RP acquired through fraudulent means.
RP may be used as a criterion for display or selection within the Service, but is not sold as a ranking competition product among users.
Members may open a Collab according to procedures set by the Company. Participation in a free Collab is not a sales contract but a voluntary cooperative activity between the Organizer and participants.
Organizers must truthfully state the purpose, schedule, location, and conditions of the Collab. Participants will be notified if key information changes.
The Company may display the Organizer's activity history on the Collab screen.
For paid items (Group Purchases, tickets, digital content, etc.) attached to a Collab where the Company is designated as the Seller (Merchant of Record), the contracting party is the Company, and the Company bears responsibility under relevant laws as a mail-order business.
Group Purchase: The Company displays the target quantity/amount and deadline on the product screen. If the target is not met by the deadline, the contract is deemed not established, and the full payment is refunded. As a rule, the supply or shipping of goods for Group Purchases shall commence within a maximum of 30 days from the payment date, and specific schedules are detailed on the product screen.
Physical and offline services are paid via web payment gateways (PG), while digital goods/services are paid with LS. When processing web payments (credit cards), the billing descriptor on the User's credit card statement may appear as 'EXIMBAY' or 'www.eximbay.com' (the payment gateway).
For physical goods shipping, the Company provides prior notice of shipping methods (international courier, domestic parcel, etc.), estimated duration, and tracking methods. Customs duties and VAT incurred during international shipping shall be borne by the buyer as a general rule.
The Company may enter into a consignment contract with qualified Organizers to entrust the operation (e.g., conducting classes or events) of items sold by the Company. In this case, the Seller remains the Company, and the Organizer receives remuneration according to the contract.
The product screen for entrusted operation Collabs clearly distinguishes between the Operator (Organizer) and the Seller (Company).
Purchases and payments made at external stores (e.g., cafes) linked to a Collab are transactions between the relevant store and the User; the Company is not a party to such transactions.
The Company only provides additional features like reservation confirmations. Disputes arising from third-party store transactions shall be resolved between the parties involved, though the Company will provide reasonable cooperation, such as verified information.
The Company may provide a feature allowing Organizers to display external payment or personal channel links (hereinafter "External Links") under their own name in a Collab.
Payments and transfers made through External Links do not pass through the Company's Service, and the Company is neither a party nor an intermediary to such transactions. The Company clearly states this on the relevant screen.
The Company may implement procedures to verify that the recipient of an External Link is the Organizer. The Company may suspend the link's exposure if reports of false identity or suspected fraud are received.
Users must acknowledge that the terms of service of the respective external platform apply when using External Links.
The Company does not provide peer-to-peer (P2P) remittance or payment gateway services to receive funds from Users and directly settle or transfer them to other individual Users. Users may not initiate or demand transactions structured in this manner within the Service.
If a product sold by the Company is canceled due to the Organizer's circumstances, the Company will promptly refund the full payment amount.
If significant conditions (date, location, etc.) change, the Company will notify the buyers. Buyers may cancel the contract and receive a refund within 7 days of the notification date.
Buyers of products sold by the Company may exercise their right to withdraw their subscription within 7 days from the date of receiving written details of the contract or the date the goods are supplied.
The right of withdrawal may be restricted in the following cases, and the Company clearly displays this fact on the purchase screen:
Refunds due to unmet targets in Group Purchases (Article 17.2) are processed automatically by the Company, separate from the right of withdrawal.
Refunds are generally processed by canceling the original payment method. If this is impossible, it will be handled according to methods prescribed by law. Refunds for LS payments are governed by Article 14.
The Company protects Users' personal information in accordance with relevant laws, with details provided in the Company's Privacy Policy.
Information collected via Collab application forms is provided to the Organizer solely for the purpose of fulfilling the Collab with the User's consent, and is destroyed without delay 90 days after the Collab concludes or is canceled. However, if a dispute or report is ongoing, it may be retained to the minimum extent necessary until resolution.
The Organizer may not use the provided personal information of participants for any purpose other than fulfilling the Collab, nor provide it to third parties.
The Company makes its best efforts to provide the Service continuously and stably in accordance with laws and these Terms, and operates a customer center and procedures for handling User complaints.
The Company shall not be liable for damages caused by force majeure, war, User's fault, disruptions in third-party communication or payment services, or other causes beyond the Company's reasonable control.
The Company shall not be liable for damages arising from external transactions where the Company is not a party (Articles 19 and 20), unless there is willful misconduct or gross negligence by the Company.
The Company is not a direct party to disputes among participants in free Collabs or the Organizer's subjective operational methods. However, the Company will verify facts and take reasonable measures upon receiving serious reports.
The Company operates procedures for User damage compensation and dispute resolution. Users may apply for mediation to public institutions such as the E-Commerce Dispute Mediation Committee.
These Terms are construed and applied in accordance with the laws of the Republic of Korea.
Lawsuits regarding disputes between the Company and Users shall be filed with the competent court under the Civil Procedure Act (generally the User's address or the location of the Company's headquarters). However, for Users residing overseas, mandatory provisions of their country of residence, if any, shall apply.
These Terms shall be effective from September 10, 2026.
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